Frequently Asked Questions (FAQ)

What’s outstanding about your artworks?

String arts can be done in variety of ways by different people. But the quality of final result depends on the tools you’re using! We’re glad to have our own smart dedicated algorithm and professional artists to convert almost all types of photos into high quality thread arts.

How much is your delivery fee?

Just sit back and order your artwork. We digitalize it, weave it, package, and deliver your gift right to your door with 100% free delivery fee across Europe.

Will I receive your pre-made category products sooner?

It depends whether we already have the physical string art ready in our closets or not! If we had it, then only the packaging and sending the artwork phases are undone; so your gift will be in your hands sooner than custom orders (less than 3 weeks).

What photos of mine are more suitable for the custom artworks?

If you like the string art of your logo, a simplified version of your logo suites us the best. And if you’re going to have your portrait in thread art, a bright and close up photo of yours is better. You can read this blog post to know what photos work the best.

How to clean the artworks?

Zigzag artworks are high quality recycled woods with some nails that are pounded inside of them, and a single string (thread) that travels tightly between different nails in order to give birth to an awesome art! So they are tough enough against nature’s Unfortunates such as dust or bugs. But you can always wish to clean them with a hair dryer with its cold air setting.

Where is your DIY Kit and mobile app?

Our DIY Kit is matched with our mobile application. They help you craft your thread art yourself with our easy-to-use tools! Our mobile app will show you the final digitalized version of the string art before you even begin weaving it on MDF/Canvas, and then guides you step by step from start to finish in order to have real high quality string art in less than 2 hours! It is an easy, fast, and more affordable way to bring any of your photos into awesome thread arts. Currently our mobile app is under development, but as soon as it’s ready, we will reveal it to the public.

When will you airdrop your digital artworks NFTs?

We have some plans to convert the digital version of our exhibition artworks into NFTs in the near future. Currently we have some other priorities, but NFTs are definitely in our to-do-list, if our customers are excited about them enough! By that time, we will decide whether to airdrop them into our early supporter customers digital assets wallets for free, or give them the option to claim them from our wallet to theirs with the minimum cryptocurrency fees (this decision depends on the cryptocurrency fees of the blockchain that our NFTs are going to rest on, by the time we’re offering our NFTs to the public. E.g., if our NFTs rest on ETH blockchain, claiming fees may be around $50 or so, but SOL blockchain fees are usually less than $1)

What are my profits to be your ambassador?

If you’re interested in arts, all you need to do to be our ambassador is to share our links (website or social medias) on your own website or social medias, and then contact us regarding that. As a thank you, we will also share your links on our website’s ambassadors page and social medias wherever possible. Help us, help you ❤